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Information for Visitors

Visiting St Luke's Hospital 

Latest update 10th October 2023

Click to book a visit

Click the button below to access the online booking system to arrange your visit to a patient or resident at St Luke's Hospital.  If you have any problems with making an online booking, please contact our Reception 01865 228800.

Visits to patients and residents


The residents at St Luke’s always enjoy visits from family and friends, our aim is to manage these visits in a safe way. To ensure the safety of our patients and staff, all visits must be pre-booked to enable us to manage numbers.


Visiting times are between 10:30 and 20:00, this allows residents to have their breakfast and be ready for their visitors, as well as getting settled for the night in the evening. We do understand that sometimes, visits outside of these hours are needed. If you would like to request a visit outside of these times, please contact Reception on either: 01865228800 or


At the request of the residents and due to the fallout from the COVID-19 pandemic, we have limited the numbers of visitors to 3 per room, per visit – children under 3 are not counted as part of this. Any visits requested outside of this, will need to be arranged with the Management team and will either be in the garden or one of our communal spaces. To enquire about a booking of this nature, please contact Reception who will pass on your request.


Finally, if you have any symptoms of COVID-19 or the flu, such as a cough, cold, high temperature, or are feeling unwell, please re-arrange your visit for another time, the safety of our residents is our priority.


Parking at St Luke’s


Parking at St Luke’s is free, but there are limited spaces and we do not offer space bookings, so please allow time to park before your visit. There are other parking places nearby and our Reception team will be happy to help if you would like to discuss alternative parking.


Visits made by contractors and health care professionals

Professional visitors are no longer required to have COVID vaccinations after 15th March 2022. Professional visits must still be made in advance of your trip to St Luke’s Hospital. Please contact to arrange your visit. Please also make sure that you have a form of professional ID with you, this is to ensure the safety of our residents.

Staff tested weekly and patients monthly 

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