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Information for Visitors

How we are organising visits to St Luke's Hospital during the Covid-19 pandemic

Latest update 3rd March 2022



Visits to patients and residents


Our aim as always is to manage visitors to St Luke’s Hospital in a safe way.  To ensure the safety of our patients and staff team, all visits must be pre-booked to enable us to manage numbers.

To do this, we will be using an online booking system called Visitors will need to be registered on the system (essential carers and nominated visitors will be loaded on) and they will then be able to book visits. This means that all visitors will need to provide us with their name and email address (and the person they are visiting).


The system will control visits and numbers. We shall be allowing essential care givers visits all day and other visitors arriving between 1-6pm. You can book your arrival time and will be able to see if others are visiting. Still, no more than two visitors at a time inside the patient’s room and no more than 10 at a time per floor. 


You can only make one booking before your next visit and you can book up to two weeks ahead.

We will also be offering four one-hour garden visits per day for those who do not wish to take a Lateral Flow Test (LFD) or wish to visit in larger numbers.

Please email requests to be given access to the system to



Visits made by contractors and health care professionals

Professional visitors such as service engineers will no longer be required to have Covid vaccinations after 15th March 2022.  Professional visits must still be made in advance of your trip to St Luke’s Hospital.  Please contact to arrange your visit.

Covid Security 
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Staff tested weekly and patients monthly 

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All staff and visitors wear PPE

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Social distancing practiced 

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Dedicated visiting pod 

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Technology in place to prevent virus transmission

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Staff and patients offered vaccination

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Covid procedures reviewed by team each week